Well, the goal is always the same – improve customer service. We know how frustrating it can be for customers, and even stressful, when there are delays and no clear info about whether the driver will be late and by how much. We need an app that helps drivers choose the best route, considering traffic and other real-time conditions, to minimize delays and boost delivery efficiency.
Also, it’d be good to have a feature for driver feedback so we can quickly spot any potential issues with the route or equipment.
Yeah, it always bugs me when I’m waiting for a delivery and have no idea where the driver is, when they’ll arrive, or how to plan around it. Delivery days always feel like a waste of time waiting around. I don’t want to create the same issues for employees, drivers, or customers, so I reached out to Binary Studio binary-studio.com/logistics-app-development/. You can start with a free consultation to figure out goals, tasks, and exactly what you want from the app.
